Hellen unpacks how lack of diversity produces biased products—from racially biased soap dispensers to dangerous gaps in AI healthcare—tracing tech’s history, showing modern failures, and urging teams to build more inclusive, representative systems.

I studied drama, which inevitably led to a series of sparkling roles in admin. Somewhere between playing calendar Tetris and speed typing minutes, I thought: "What if I taught myself to code?" Somehow this became my new career and I haven't looked back.